How to Delete 1win Account

The Truth About Account Deletion on 1win

A highly searched query by players is exactly how to delete 1win account. The first thing you will notice is that there is no "Delete Account" button located anywhere in the standard user dashboard or settings menu on the 1win app.

This is not a trap; it is a standard security protocol used by all licensed online casinos. Because financial transactions are tied to your profile, accounts cannot be deleted arbitrarily. This prevents fraudsters from creating an account, exploiting the 1win promo code, deleting the account, and making a new one.

Crucial Step: Withdraw Your Funds First!

Before initiating any deletion request, you must ensure your balance is zero. The 1win support team will not process an account closure if you have real money sitting in your main account. Navigate to the cashier section and initiate a cashout. If you need help, read our guide on how to withdraw from 1win. Also, note that any locked funds in your Bonus Account will be forfeited permanently upon deletion.

How to Request Permanent Account Closure

To permanently close your account, you must go through the official customer support channels. Here are the steps:

1. Log into your 1win bet account.
2. Open the 24/7 Live Chat bubble located in the bottom right corner of the screen.
3. Inform the agent: "I would like to permanently delete and close my account."
4. Alternatively, send an email from your registered email address to [email protected] with the subject line: "Request for Account Deletion - [Your Account ID]".
5. The support agent may ask you security questions to verify your identity (like your date of birth or last deposit method).
6. Once verified, your login credentials will be disabled.

Temporary Block vs. Permanent Deletion (Self-Exclusion)

If you are deleting your account because you feel you are gambling too much, we highly recommend utilizing the Self-Exclusion feature under their Responsible Gambling policy.

Instead of a permanent deletion, you can tell the support agent to apply a "Self-Exclusion block" for a specific time period (e.g., 1 month, 6 months, or 1 year). During this time, your account is completely frozen. You will not be able to log in, deposit, or play the aviator game 1win. Once the time expires, the account is automatically unlocked.